How to Get Free Touchline Reassurance Calls in Broward
Arrange friendly daily or customized telephone check-ins for a Broward resident over 55 who lives alone.
Start here
Dial 211 or 954-537-0211 and ask for Touchline. The free program provides routine calls, reminders, friendly contact, and resource connections for Broward residents over 55 who live alone.
What to have ready
- Resident’s age, Broward address, and phone number
- Preferred call schedule and language
- Emergency contacts and what to do after a missed call
- Hearing, communication, memory, or safety needs
Words you can use
“I want to enroll a Broward resident over 55 who lives alone in Touchline. What consent is needed, what call schedule is available, and what happens if a call is not answered?”
Steps in order
- 1
Confirm the resident wants the calls and can participate.
- 2
Choose a workable call time and frequency.
- 3
Understand missed-call and emergency-contact procedures.
- 4
Keep 911, medical-alert, and caregiver plans separate; Touchline is not emergency monitoring.
If the first answer is no or wait
Ask 211 about medical-alert, home-care, meal, and caregiver services if reassurance calls alone do not address the safety risk.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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