How to Apply for Bay County LIHEAP Energy Assistance
Use the Council on Aging’s online application when a low-income household needs help with heating, cooling, or an energy crisis.
Start here
Call Bay County Council on Aging at 850-769-3468 and ask for energy assistance. LIHEAP applications are completed online; request the current document checklist before submitting.
Monday–Friday, 8 a.m.–5 p.m.; funding and application availability change
Open LIHEAP instructionsWhat to have ready
- Bay County address and a safe callback number
- A one-sentence description of the need and what changed
- Any notice, application, denial, bill, or deadline involved
- Language, mobility, communication, and accommodation needs
Words you can use
“I need LIHEAP screening for a Bay County household. The utility deadline is [date]. Is the online application open, and what complete document list applies?”
Steps in order
- 1
Call or use the official intake route and lead with the immediate need.
- 2
Ask what eligibility, documents, assessment, and current funding or capacity apply.
- 3
Record the staff name, reference number, next action, and follow-up date.
- 4
Use the listed backup route if the program is closed, full, or not the correct door.
If the first answer is no or wait
Availability, funding, eligibility, and wait times can change. Ask for the reason in writing when possible, preserve every deadline, and dial 211 or call Bay County at 850-248-8140 to locate another current route.
Official sources
Sources checked August 9, 2026. Confirm eligibility, hours, cost, service area, and current availability directly.
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